LegalChat
At busy law firms, neither attorneys nor staff will be able to answer every email, phone call, and social media message quickly. Even if you do not have a huge case load, responding to every contact from potential clients can still be a challenge. That means you’re missing opportunities to grow your law firm as those leads fall through the cracks. LegalChat can help!
In the 2020 Legal Trends Report, respondents were asked to rank the factors that were most important to them when communicating with a law firm. Responsiveness tops the list.
With a top quality law firm specific live chat system like LegalChat, the customer support and lead generation benefits are great.
Live chat for lawyers helps your firm:
- Communicate via many peoples’ preferred communication method. This is especially true for younger people!
- Streamline client intake.
- Respond to current and prospective clients in real-time.
- Handle administrative client tasks such as scheduling or billing.
- Keep a written record of communication with chat logs.
- Offer 24/7 availability and support
LegalChat can help ycapture more leads from your law firm’s website. You can form a connection with a prospective client that informs and educates them while highlighting your firm’s communicational skills.
A law firm’s website is one of its best marketing tools. The more you can leverage effective rapid communication and marketing automation on your site, the easier it is to connect with and serve clients.
